Help for practitioners

How do I get listed?

1. Sign up.
2. Follow the onboarding steps: name, photo, bio, links.
3. Pick your modalities.
4. Publish your profile.

Until you publish, seekers cannot see you.

How many modalities can I choose?

Up to 3 total, and exactly 1 is your main one. Your category is set automatically from your modality. You cannot change the category by hand.

My practice is not in the list. What do I do?

1. During modality selection, choose "Suggest a modality."
2. Type the name of your practice.
3. Submit.

Suggestions are reviewed before they appear on the site. You will be able to select it once approved.

What is a session type?

One thing you offer. Example: a 90 minute reading. Each session type has a name, a photo, a length, a price, and one modality.

How do I add a session type?

1. Open your dashboard.
2. Go to the SESSIONS tab.
3. Choose "Add session type."
4. Fill in the name, photo, length, modality, and pricing.
5. Save.

It appears on your profile once your profile is published.

What pricing options are there?

Fixed price, sliding scale, by donation, or inquire for pricing. You pick one per session type.

How do I set when I am available?

1. Open your dashboard.
2. Go to the AVAILABILITY tab.
3. Choose "Add block."
4. Pick the format: virtual, in person, or both.
5. If in person, choose a location.
6. Pick repeating days, a date range, or a single date.
7. Set the time window and timezone.
8. Save.

Do I have to share my address?

No. When you choose a location, you decide how exact it is: a city, a neighbourhood, or a full address. Seekers only see your city before they book. They see the full location after booking.

I work in different places on different days. Can the platform handle that?

Yes. Make a separate block for each place. A block for your home studio, a block for another city, a block for virtual sessions. Each has its own schedule.

Can I set availability for a trip?

Yes. When adding a block, choose a date range instead of repeating days. Example: in Bali from March 1 to March 31.

How do I get paid?

Two options. Get paid through the platform by card, or collect payment yourself.

How do I choose my payment method?

1. Open your dashboard.
2. Go to the SESSIONS tab.
3. Add or edit a session type.
4. In the payment field, choose On platform (card) or Off platform.

Payment is set on each session type.

If you collect payment off platform, write clear instructions for the seeker. They see these at booking.

Does the platform take a cut?

No. You pay a subscription to be listed. That is the only fee. Session payments go straight to you.

How do bookings confirm?

You choose: instantly, after payment, or after you approve each booking.

How do I set my cancellation policy?

1. Open your dashboard.
2. Go to the SESSIONS tab.
3. Add or edit a session type.
4. Choose one of four cancellation options.

The options are Handled directly: you handle it yourself. Flexible: full refund up to 24 hours before. Moderate: full refund up to 72 hours before, half refund inside that. Strict: full refund up to 7 days before, no refund inside that. The policy is set on each session type.

How do refunds work?

Automatically, based on your policy, when payment was made by card on the platform.

How do I connect my calendar?

1. Open your dashboard.
2. Go to SETTINGS.
3. Choose "Connect Google Calendar."
4. Sign in with Google and allow access.

Bookings then appear on your calendar, and your busy times block booking slots.

How do I disconnect it?

Same place. Go to SETTINGS and choose disconnect. Existing bookings stay on your calendar.

How do reviews work?

After a session is completed, the seeker gets an email asking for a review. Reviews are tied to real bookings. Nobody can review you without booking.

How do I pin a review to the top of my profile?

1. Open your dashboard.
2. Go to your reviews.
3. Choose "Feature" on the review you want at the top.

You can feature one review at a time. Choosing a new one replaces the old one.

What happens if my subscription lapses?

Your profile is hidden but nothing is deleted. Pay again and it comes back.